Shipping Policy

We offer trackable shipping worldwide and each package is estimated to arrive between 7-25 business days after your order is shipped. The time taken is usually shorter, but we do not have control over customs and are therefore not able to be responsible for delays that may occur. Tracking information will be made available to you as soon as it is made available to us.

Approximate shipping times for Secured Shipping option (does not include weekends/public holidays):

• USA Orders: Delivery typically takes 12-25 days after an item ships. Orders are mainly delivered by USPS (United States Postal Service).
• International Orders: Delivery typically takes 15-40 days after an item ships, sometimes faster.

Order Processing times:

Please note that Order processing time must be added on to shipping times, to get the total time taken for you to receive an order upon placing it. Order processing time is between 1-5 business days and is used to check your order for quality assurance, packing, the printing of shipping labels, and forwarding it to our shipping company for dispatch.

Important note: Please note that all estimated shipping times stated are based on normal conditions. Every once in a while, we do experience heavy international shipping volumes, especially during the holiday seasons, especially in November and December. Also, do note that customs in some countries do take longer times to clear and scan incoming packages, which explains the difference in the estimated shipping times stated above.

Unfortunately, we are unable to control shipping times and any unexpected delays that may occur en-route and we seek your understanding and patience should this occur.

• Please be advised that delivery is not handled by us, we cannot accommodate requests for delivery to be made at a particular time nor are we able to determine the day and/or time of delivery.

We guarantee your product will arrive to you within 60 days (8 weeks) under our Buyer Protection, otherwise you will receive a full refund.

We DO NOT OFFER refunds while a product is in transit as it is already on the way to you. We understand this can be a long time, but it is worth the wait at the competitive prices we offer.

Please DO NOT order if you need an item before an expectant date, we hold no responsibility to the couriers and the current conditions out of our control.

*Delivery Time Note: In any case, regardless of events beyond control and without the fault or negligence of us. We cannot offer a refund if delay in delivery time causes by those force majeure clauses. Please allow product delivery within a suitable period which is appropriate to the circumstances.

Beemoda,  is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.

Beemoda,  will not be responsible for any duties, taxes, or customs fees under any circumstances.

If the order arrives at your country and...

• The customer refuses to accept the package
• Number of attempts is made in the country of destination to deliver the package.

Beemoda reserves the right to abandon the package(s) and will not be responsible for any refund.

Orders that have been "Returned to Sender"
All customers are responsible for providing an accurate shipping address and monitoring their order(s) while in transit as important updates are often added to the tracking information. 

All customers must check the estimated shipping times and monitor their order while in transit.
Customer must monitor their order while in transit as important updates are often added to the tracking information. Beemoda is not responsible for packages delivered to the correct shipping address listed on the order page but the customer fails to accept the package or pick the package up from the local post office. With that, no refunds, credits or replacements will be issued in these situations.

Proof of delivery & Responsible after delivery

We are not responsible for item(s) being misplaced/ stolen after delivered (E.g. after delivered mailbox). We will ensure the item is delivered to your address according to information provided by the logistic company. Customer will be liable for the shipping cost if a replacement item is needed.